The Philippine government supports the country’s business process outsourcing (BPO) industry to maintain its leadership in the global market.
The future of the BPO industry lies on the cooperation between the government, the private enterprises, and the Filipino people. This partnership makes the BPO industry a model for others, enabling the industry to move forward in the changing market.
To enhance the skills of Filipinos, the government has approached the issues from all levels.
The implementation of the K+12 program and the increased spending for State Universities and Colleges will improve the quality of education and help equip Filipino graduates with the skills they need to be employable.
Also, service Management Program is being implemented in college campuses in the country, to prepare college students for a BPO career.
Among the government’s contributions include the partnership of the Department of Science and Technology (DOST) and the Commission on Higher Education (CHED) with industry stakeholders to boost the Philippines’ competitiveness in knowledge process outsourcing.

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